Data protection

DATA DATA

This website is managed in Hungary by Proper Hospitality Kft., a company based in Hungary.

Last update of this information: 30.03.2023.

This notice sets out how we treat and protect the information that you provide to us in writing and otherwise (e.g. by telephone, email or other electronic means) or voluntarily disclose to us for the purposes of internet communications with Proper Hospitality Ltd. in connection with your use of this website, promotions, special offers and other organised programmes, and communications with any member of Proper Hospitality Ltd.

If you have any questions or comments about this notice, before using this website or providing or disclosing any information to us, please contact us at the contact details provided in the Contact Us section.

From time to time this information may change due to various updates. Proper Hospitality Ltd. reserves the right to unilaterally modify this information, without prior general notice, with effect from the date of modification. In this regard, it is recommended that you visit this website regularly in order to monitor the acceptability of changes.

If you request it, we will send you a copy of the current prospectus by email. By providing this information, you acknowledge that you have read and accept the version of this notice in force at the time you provide it.

The operator of this website respects the fundamental constitutional right to the protection of personal data, which means that everyone has the right to decide how their personal data is disclosed and used.

A priority for us is PROPER HOSPITALITY protecting the data provided by visitors to the website. Proper Hospitality Ltd. handles visitors' personal data confidentially and in accordance with the applicable legal provisions, ensures their security, takes the technical and organizational measures and establishes the procedural rules necessary to enforce the relevant legal provisions and other recommendations. Proper Hospitality Ltd. will treat all data provided to it through the use of the website with the same protection as if it had been provided to it by other means.

In drafting the provisions of the Prospectus, the Company has taken particular account of the provisions of Regulation 2016/679 of the European Parliament and of the Council („General Data Protection Regulation” or „GDPR”), Act CXII of 2011 on the Right of Informational Self-Determination and Freedom of Information („Infotv.”), Act V of 2013 on the Civil Code („Civil Code”) and Act XLVIII of 2008 on the Basic Conditions and Certain Restrictions of Commercial Advertising Activities („Grtv.”), Act CVIII of 2001 on certain aspects of electronic commerce services and information society services, Act C of 2000 on accounting (with regard to the issue and retention of supporting documents), Act C of 1995 on the processing of name and address data for the purposes of research and direct marketing. CXIX of 1998, and the provisions of Act VI of 1998 on the proclamation of the Convention for the Protection of Individuals with regard to Automatic Processing of Personal Data, signed in Strasbourg on 28 January 1981, and the recommendations of the ONLINE PRIVACY ALLIANCE.

The scope of this Privacy Policy does not cover services and data processing related to promotions, sweepstakes, services, other campaigns and content published by third parties other than the Data Controller, advertising on the radio or website or otherwise appearing on the same, as provided in this Privacy Policy. Likewise, unless otherwise indicated, the services and data processing of websites, service providers to which links are provided on the websites covered by this Policy shall not be subject to this Policy. Such services shall be governed by the provisions of the privacy policy of the third party service provider and the Data Controller shall not be liable for any such processing.

What information do we collect about our customers?

In general, you may use this website or use our services without providing any information to us. However, we may ask for information about you on certain pages or with certain services, and you may also voluntarily provide such information to us in your communications with a member of our company, and you may also voluntarily disclose such information for the purposes of Internet communications with Proper Hospitality Ltd.

Information may include:

your name and contact details, including, for example, your mailing and email addresses, fax and telephone numbers, and other internet contact details;
your age and gender, personal and professional interests, demographic information, and your experience with our services and preferences for our services.

Some of the information we collect is personal data within the meaning of Act CXII of 2011 on the Right to Informational Self-Determination and Freedom of Information (Data Protection Act). This means that the data can be linked to you or used to identify you. This includes, in particular, your name, your identifying mark, and knowledge of one or more of your physical, physiological, mental, economic, cultural or social identities, and any inference that can be drawn about you from the data. The Personal Data will retain this quality during processing for as long as its relationship with you can be re-established. The link with you can be re-established if the controller has the technical conditions necessary for such re-establishment.

In these guidelines, the terms personal data and information about you are used interchangeably.

Why do we need certain information about our customers?

We use information about you for the following purposes:

register you with us for the purposes of our website or the services provided by our website (including any information you may seek or request from us about our services);
to evaluate and analyse our market, our customers and our services (including by asking for your views on our services and conducting customer surveys);
to provide, monitor, revise or expand the sites and services we offer;
to perform our contractual obligations to you (including the sale of our services to you) and any similar contractual obligations;
to organise free prize draws, competitions and promotions;
if you have provided us with information for the purpose of employment with us or with a company belonging to another business partner of ours, to decide whether to do so; and
to communicate with you in connection with the above.

For the purposes of using information about you, the above purposes apply to all companies belonging to Proper Hospitality Ltd.

A decision based on an assessment of the personal data of the data subject may be made by automated processing only if the decision (a) is made in the course of entering into, or performance of, a contract, provided that it was initiated by you, or (b) is permitted by a law which also lays down measures to safeguard your legitimate interests. In the case of a decision taken by automated processing, you will be informed, upon request, of the method used and its essence and will be given the opportunity to express your point of view.

How do we collect information?

We collect information about you through various methods, including the following:

when you provide it to us through the websites of Proper Hospitality Ltd. and its partners;
when you contact us in person, by telephone, in writing, via the internet, using our services or otherwise and provide us with information, or;
you voluntarily disclose the information for the purpose of communicating with Proper Hospitality Kft. on the Internet.

We may process information about you together and combine it with information that you provide to us in other ways or that we obtain from third parties in connection with the above uses. This information may be stored in aggregated or separate databases.

We will retain information about you only for as long as it is necessary for the purpose for which it was collected, for the purpose for which it was collected, or as permitted by any contract or law.

We do not collect information to an extent that is unnecessary, or information that is unnecessary or inappropriate for the purpose for which it is collected.

The consent required by the Data Protection Act for the processing of Personal Data is obtained from you in the following forms, among others:

by electronic means in a separate text;
we will record in writing on a printed document that you consent to the processing of your personal data by providing your personal data on the document;
by telephone, you will be informed before the conversation that the conversation with the administrator may be recorded and that consent to the processing may be recorded;
you voluntarily disclose the information for the purpose of communicating with Proper Hospitality Kft. on the Internet.

In the case of anonymous information, we will proceed as follows:

When you visit this website, technical information may be automatically collected that does not identify you. For example, the name of another website that directed you to this website. The collection of this information helps us to identify the preferred search patterns of our website users. This information is used internally only, which we can use to research your demographic data and interests. Anonymous or generic information that does not identify you personally is not Personal Data and is not covered by this Policy.

We do not make information about our customers available!

Personal Data relating to you without your permission will not be made available to third parties, except:

where it is necessary for the performance of the tasks to be carried out by our employees, members of Proper Hospitality Ltd, our staff, suppliers or commercial partners in relation to the purposes for which the data are processed (including sales-related services, sales assistance, market research, services to be provided to customers, account management, the provision and monitoring of products and services to be provided to you, competitions, contests or promotional purposes);
where disclosure of information about you to other companies, financial institutions or public authorities (as defined by law) is necessary or desirable for crime prevention or consumer protection purposes;
where required or permitted by law.

In the event that your Personal Data is shared with a carefully selected third party (including members of Proper Hospitality Ltd's partner network) or with a third party listed above, we will in all cases comply with data protection legislation, where necessary by contractual arrangements with the third party to ensure that the third party:

not use your Personal Data for purposes other than those specified by us or as set out in these Guidelines; and;
take appropriate security measures to protect your Personal Data against, in particular, unauthorised access, alteration, disclosure, transmission, disclosure, deletion or destruction, accidental destruction or damage, and inaccessibility resulting from changes in the technology used.

We will take all necessary precautions to ensure that our employees who may have access to your information are properly trained so that they can handle the information in accordance with this policy and their obligations under data protection legislation. Employees who fail to comply with this obligation will be subject to disciplinary action if necessary.

Scope of the Personal Data of users processed

When the User visits an interface of the Website, the IP address of the User is automatically recorded by the Data Controller's system. Based on the User's choice, the Data Controller may process the following data in connection with the use of the Services available through the website: place of residence, telephone number, email address, IP address

If the User sends a message (e.g. email) to a Service, or calls the Service, the Data Controller records the User's email address, telephone number, the time of the call and processes it to the extent and for the duration necessary for the provision of the Service.

Additional data processed by the Data Controller

The Data Controller places small data packets (so-called „cookies”) on the User's computer in order to provide a tailored quality service. The purpose of the cookie is to ensure the highest possible quality of the operation of the site, to provide personalized services and to enhance the user experience. The User can delete the cookie from his/her computer or set his/her browser to disable the use of cookies. By disabling the use of cookies, the User acknowledges that without cookies the functionality of the site is not fully functional.

The types of cookies we use:

a) analytics, tracking cookies;
b) session cookies, which only work for as long as the session (usually a particular visit to the Website or a browser session) lasts;
c) permanent cookies: they help to recognise the User as an existing User, making it easier to return to the Website without having to log in again. Once the User logs in, the persistent cookie remains in the User's browser and the Website can read it when the User returns to the Website.

Cookies used by third parties:

Trusted partners help the Service Provider to serve ads on and off the Website, and analytics providers such as Google Analytics may also place cookies on the User's device. Users can opt out of Google cookies on the Google ads opt-out page.

You can also block cookies from other third party service providers at http://www.networkadvertising.org/choices/.

Control and management of cookies:

Most browsers allow Users to control the use of cookies through their settings. However, if the User restricts the use of cookies on the Website, this may degrade the User experience as it will no longer be personalised to the User. The User may also choose to stop saving personalised settings, such as login information.

If the User does not want the Service Provider to use cookies when visiting the Website, the User can opt out of the use of certain cookies in the settings menu. In order for the Service Provider to be aware that the User has disabled the use of certain cookies, the Service Provider will place a disable cookie on the User's device so that the Service Provider will know that it cannot place cookies the next time the User visits the Site. If the User does not wish to receive cookies, the User may change the browser settings on his/her computer. If the User uses the Site without changing the browser settings, the Service Provider will consider that the User has consented to the sending of any cookies on the Site. The Website will not function properly without cookies.

For more information about cookies, including the types of cookies, how to manage them and how to delete them, please visit www.allaboutcookies.org or www.aboutcookies.org.

Users can also control and enable cookies at the following link: https://www.youronlinechoices.eu.

Data technically recorded in the course of the operation of the systems: the data of the User's computer logging in, which are generated during the use of the Service and which are recorded by the Data Controller's system as an automatic result of technical processes. This includes the User's IP address, the type of operating system and browser program used, the Internet pages from which the User accessed the site and those visited by the User, as well as the time and duration of the visit. The automatically recorded data are automatically logged by the system on logging in or logging out, without any special declaration or action by the User. The data is only accessible by the Data Controller and the external service provider (hosting service provider: Center Kft., 1094 Budapest, Tompa utca 13.; VAT number: 11890630-2-43; Cg.j.nr.: 01-09-681704; website: http://center.hu).

Anytime provide the opportunity to without restriction or justification, free of charge, if you do not wish to, to allow either us or third parties (including our commercial partners) to use this information for direct marketing purposes. We will use this information only for marketing purposes unless otherwise required by law.

If your consent is required for the processing of your Personal Data, we will ask for it by ticking the relevant “consent” box on the page requesting the information before finalising it (e.g. “Subscribe”). The “consent” field to be checked may apply to more than one type of information or marketing purposes.

In relation to direct marketing, you may at any time reconsider your previous position and communicate it to us without restriction and without giving any reason, free of charge, by contacting us at Proper Hospitality Ltd | info@properhospitality.hu . In addition, if you receive direct marketing material from us by email or SMS, we will remind you in both the email and SMS that you have the right to change your position at any time without restriction and without giving any reason, free of charge. deleted from our databases.

In accordance with the Data Protection Act, you have the right to request information about the processing of your Personal Data at any time. The information is free of charge. We will respond to your request within 30 days of the date of submission. If you wish to contact us with a request regarding the processing of your Personal Data, please contact us using the contact details provided in the Imprint section.

Please help us to ensure that the information about you is accurate, complete and up to date. If you believe that any information we hold about you is incorrect or incomplete, please contact us using the contact details above. Any such information will be corrected or updated as soon as possible.

You also have the right to request information about the processing of your Personal Data at the contact details specified in this notice; to request the rectification, erasure or blocking of your Personal Data, except for mandatory processing; to object to the processing of your Personal Data in the cases specified in the Data Protection Act; to apply to the National Authority for Data Protection and Freedom of Information and to the courts in the event of a breach of your rights and in the cases specified in the Data Protection Act; and to claim compensation for any damage caused to you in connection with the unlawful processing of your data or in connection with the breach of data security requirements. Detailed rights and remedies in relation to data processing are set out in subsections 13-17 and 30 of the Data Protection Act. Please note that in certain cases, in the context of the data uses set out in this Notice, personal data may also be processed by the controller pursuant to Section 6(5) of the Data Protection Act. This means that the processing of personal data may be necessary for the purposes of complying with certain legal obligations to which the controller is subject and for the purposes of the legitimate interests pursued by the controller or by a third party. In these cases, the personal data may be processed even after your consent has been withdrawn. You can obtain further information on this subject from the contact details of the controller.

To protect information about you

We are committed to ensuring the protection of your information. We have put in place reasonable physical, electronic and managerial procedures to protect your Personal Data, in particular against unauthorised access, alteration, disclosure, transmission, disclosure, deletion or destruction, accidental destruction or damage and inaccessibility due to changes in the technology used. In carrying out these activities, we take particular care to prevent any unlawful or unauthorised processing of your Personal Data. Despite these measures, we cannot fully guarantee the security of your information.

We use the following tools to protect the security of your information:

using encryption where possible
using password protection where applicable, and
by restricting access to information (for example, by limiting access to our employees to those who need it to achieve the above-mentioned purposes).

Contact

This website may contain links to other websites that are not controlled by us, and other websites that are not controlled by us may provide links to this website. Although we will make every effort to only provide links to websites where there is a level of protection equivalent to our security and privacy guidelines, if you leave this website we cannot be responsible for the security of any information you provide on other websites. We recommend that you exercise caution and review the privacy documents on the websites in question!